Accessibility Statement
Last updated: 01/09/2025
At 12AM NIGHTLIFE, we believe nightlife should be inclusive, safe, and accessible to everyone — both online and in-person. We are committed to providing a welcoming experience for guests of all abilities.
This page outlines the steps we’re taking to ensure accessibility across our website and Madrid-based pub crawl events.
1. Website Accessibility
We aim to follow Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring our website is:
- ✅ Perceivable (content is clear and adaptable)
- ✅ Operable (easy to navigate with keyboard/screen reader)
- ✅ Understandable (simple language, logical layout)
- ✅ Robust (compatible with assistive technologies)
Current Features:
- Alt text for all images
- Keyboard navigability
- High-contrast font and backgrounds
- Semantic HTML for screen readers
- Responsive design for all devices
We regularly test the website using tools like WAVE and NVDA to identify and resolve barriers.
👉 Planning to book? Visit our FAQs or Book Now page for a preview of how the process works.
2. Event Accessibility (Pub Crawl & Venues)
While our crawls take place in various third-party bars and clubs around Madrid, we do our best to select venues that meet accessibility needs.
What we can guarantee:
- Our team will assist guests who need support moving between venues
- You can contact us in advance to request adjustments or info
- If a venue on the list is not accessible (e.g., no ramp, stairs only), we’ll notify you beforehand and offer alternative options
Limitations to note:
- Not all partner venues are wheelchair accessible
- Most clubs in Madrid have limited accessibility infrastructure due to historic architecture
- Loud music and flashing lights may affect guests with sensory sensitivities
📩 If you have mobility, sensory, or health concerns, contact us before booking at support@12amnightlife.com and we’ll gladly advise.
3. Feedback & Requests
We welcome suggestions on how we can improve. If you encounter any accessibility issues while using our website or joining our pub crawl:
- 📧 Email: support@12amnightlife.com
- 📞 Phone or WhatsApp:+34 694 28 59 55
- 📍 Or tell your guide directly during the crawl — we’re here to help.
4. Commitment to Ongoing Improvement
We’re currently working to:
- Audit our site accessibility every 6 months
- Train staff on accessibility awareness and customer support
- Include accessibility indicators on event listings and pub crawl stops
- Expand event offerings that are fully accessible in the future
👉 Read more about how we run safe, inclusive nights in our Safety Guidelines and Waiver of Liability.
5. Accessibility Statement Updates
This statement is reviewed and updated regularly to reflect improvements and compliance.
